Legal & Compliance

Privacy Policy

Effective Date: October 20, 2026

ChronosMark ("we," "our," or "us") respects your privacy and is committed to protecting your business and personal information. This Privacy Policy outlines how we collect, use, and safeguard data when you visit ChronosMark.com or utilize our automated trademark maintenance filing services.

1. Information We Collect

Information You Provide: When you complete checkout or submit our post-purchase intake questionnaires, we collect information required to perform trademark maintenance services. This includes your name, entity name, email address, mailing address, trademark registration numbers, and required specimen documentation.

Automated Technical Data: Our website host automatically collects standard technical usage data—including IP addresses, browser types, device information, and page visit metrics—to optimize website performance and ensure system security.

2. How We Use Your Information

  • To draft, prepare, and deliver your requested USPTO maintenance and renewal filing packages.
  • To send transaction updates, post-checkout questionnaires, and direct e-signature link requests.
  • To respond to customer service inquiries or support requests.
  • To maintain site security and fulfill our accounting and statutory compliance duties.

3. Third-Party Infrastructure & Service Providers

We rely on enterprise-grade third-party infrastructure vendors to manage operations securely. Your data is processed through our trusted service partners strictly to deliver services to you:

  • Squarespace: Website hosting, form submission data, and infrastructure management.
  • Google Workspace: Secure email routing and customer administrative operations.
  • Stripe / Squarespace Payments: PCI-compliant payment gateway for initial document preparation fees.

We do not sell, rent, or monetize your personal or business information to third parties or marketing brokers.

4. Data Security

All web data transferred between your browser and ChronosMark is encrypted using standard Transport Layer Security (TLS/SSL). Payment data is handled entirely by PCI-DSS Level 1 certified gateways. While we maintain rigorous physical, technical, and organizational security controls, no internet transmission is 100% immune from security events.

5. Privacy Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at support@chronosmark.com.